FAQ’s

Pool Construction, Service & Maintenance Frequently Asked Questions for Dallas, Allen & DeSoto

Crown Pools answers some of the most popular questions asked by customers about pool construction, service and maintenance. Please click on the question to reveal the answer and re-click the question to hide.
I need directions to one of your locations...

Follow this link to our store locator, for directions to the Crown Pools nearest to your location.

How much do your custom in-ground shotcrete pools cost?
Many variables can affect the overall cost of a custom pool. Use the form on this page to tell us about your project and request a free estimate, no strings attached!
Are any of your pools or chemicals on sale?
We do occasionally offer special prices and promotions to our customers. If you would like us to notify you by e-mail of our special promotions, join our mailing list, using the form on the left side of this page.
Do you offer financing?
Yes, just click on this link to learn more and apply online. You can also reach out to any of our locations and we’ll be more than happy to help you find a way to own the pool of your dreams today!
Do you guarantee what you sell?

Even products from the best manufacturers will occasionally have defects. When you buy from Crown Pools, you’ll have the confidence that, yes, we stand behind what we sell. Your satisfaction is important to us, both today and for the years that you enjoy our pools. Our Returns Policy

What type of warranty is offered on inground shotcrete pools?
The structure of the pool is warranted to the original buyer for the life of the pool.
Are your pools salt water system compatible?

Our Custom Gunite Pools are compatible with salt water chlorination systems. As for our Above Ground and In Ground Stealth pools, they are not compatible based on Manufacturer Warranties. Because these pools rely on Galvanized Steel for structural integrity, it is probable that salt could prematurely corrode the Galvanized Steel structure.

What is the brown and yellow staining on my pool steps and wall. How do I fix it?
Brown and yellow stains can be attributed to minerals falling out of saturation on to the pool surface and creating a chemical bond. Their are several varieties of stain removers available on the market to use. One of the options is Ascorbic acid based removers. One way to determine if ascorbic acid will work is to take lemon slice and apply it to the affected area by scrubbing the lemon over the stain. If the stain lightens or goes away, you have determined that ascorbic acid based removers will work.

If the stains feel “slimy” , they may be algae that has embedded itself in the pore of the plaster, in which case a heavy shock treatment and the right algaecide added to the pool should remedy the problem.

Do you just install pools, in the Dallas areas? Do you install in the Weatherford area?

Crown Pools installs above-ground, Stealth, and custom shotcrete pools anywhere in Texas. For projects outside Texas, tell us about your project and we’ll let you know whether it’s something Crown Pools may be able to take on. Remodeling and repair services are available within our North Texas remodeling service area.

Do you install in the Fort Worth area?

Crown Pools installs above-ground, Stealth, and custom shotcrete pools anywhere in Texas. For projects outside Texas, tell us about your project and we’ll let you know whether it’s something Crown Pools may be able to take on. Remodeling and repair services are available within our North Texas remodeling service area.

How long does it take to build and install an in ground pool?

A typical custom inground pool takes about eight weeks from contract signing to filling the pool with water. Stealth pools can sometimes be completed in as little as two weeks when permitting is not required and there are no significant delays.

Permitting time varies by municipality and is often less than two weeks, although it can occasionally take longer. Weather, inspections, site conditions, access, design complexity, supplier scheduling, and selected features can also affect the construction schedule.

Do you have an above ground pool with a deep end option?
Yes, the Doughboy brand above-ground pool has the option of having up to a 7ft. deep end.
What is your returns policy for cleaners, equipment and supplies?

At Crown Pools, we want you to feel confident about every purchase you make in our stores. Follow this link for our return policy guidelines. Our Returns Policy

What Our Customers Say