Customer Testimonials

A Word From Our Customers all over DFW

We take pride in providing superior customer service whether we’re designing and constructing a new custom pool and spa, or renovating and remodeling an existing pool and spa. At Crown Pools, we value our customers and appreciate hearing from you. Please take a few minutes to read through our testimonials to see what our clients say about their experience with Crown Pools.

The Reels

Thank you for a beautiful pool & excellent service!


We are so pleased with our pool and the service from Crown Pools!

We initially did a phone consultation and then followed up with an in-store visit. Both consultations were pressure free and Cameron & Kyle were very knowledgeable about the products. We were able to make our selection with confidence and have the pool installed in 6 days.

We would highly recommend Crown Pools, especially the Dallas location, to anyone looking for a pool.


We bought our first above ground pool about a month ago from your DeSoto,TX store.

I would like to say we are very pleased with our purchase and want to give these people at the DeSoto store a very high regards and recommendation. They were very professional and helpful with our purchase and not once were we pressured into buying their pool or accessories.

Their helpfulness continued even after our purchase, when I went back to restock on my pool chemicals they treated me with prompt and professional service not ever offered elsewhere or just out to get your money.

I would highly recommend Crown Pools and the DeSoto store and its people to anyone looking to buy a pool.

Again, thanks to Crown Pools and the people at the DeSoto,TX store.


I just want to let you know how happy I have been with my pool purchase in 2001 and the ongoing customer support that I get from Crown Pools, especially from the Allen, TX store. You were helpful with your pool selection recommendations and continue to provide excellent ongoing support for my pool investment.

The Allen store staff is committed to making the customer happy and in my case has done that each and every time. I wish that more businesses could follow Crown Pools as a role model business on achieving customer satisfaction.


I just wanted to let you know we are extremely happy with our Crown Pools. Buying the 41x 21 sized pool was our first smart move. We wanted a pool large enough for plenty of kids and adults. We also wanted lots of room to exercise. Sinking it in the ground with a deep end was our second smart move. We are really making good use of it.

Building a large deck around the pool was the finishing touch. Jim Hendricksen did a great job on our deck and finished it in three days. We now have a very large pool with an expansive deck all within a beautiful setting. We were enjoying the pool in a matter of days, not months. And best of all, we are into the pool and decking for about 1/2 the price of a much smaller in-ground pool.

Our decision to buy a Crown Pool was based equally on initial cost, expediency of the finished product and potential cost of future repairs. After much deliberation between a Crown Pool and a true in-ground pool, we feel we have made a good, sound decision. We will send you a picture of the pool setting when the fencing is completed. We thank you for your continued support and service!

Albert & June

We have now had our Doughboy Pool for almost a year now and I can tell you that we have really enjoyed it a lot ! The 18′ x 28′ size that you suggested was a perfect fit for our yard and our family.

From start to finish our experience with you and your staff has been great! Whenever we have had any questions, you and your staff have always had the answer!

I would gladly recommend Crown Pools & Doughboy Pools to anybody who was in the market for an above ground pool!

Thank you again for everything!


I am writing to express my thanks for the assistance from one of your employees, Amanda, You need to know that she was helpful from start to finish when we purchased our pool.

After our pool was installed, I called Amanda numerous times with questions, and she never hesitated to take my call and provide me with the answers I needed, always patient and courteous no matter how many times I called or how many questions I had. She is a very positive representative of your company and thanks to her assistance I would not hesitate to recommend your company to anyone wanting to purchase a pool.

Thank you Amanda, for making the purchase of our pool such a positive experience. I look forward to doing continued business with you in the maintenance of our pool.


l am totally amazed with my experience this past week. I cannot to tell you how “painless” the process of selecting, buying, installing and having a deck built around my pool has been by working with Crown Pools. To top it all off, I was actually swimming with my family in the pool within the same week it was started.

My neighbor has a Crown pool and recommended that I give you a call. I have never owned a pool before and I appreciate the time you and your staff took to answer my many questions so I could make sure I purchased the right pool for my yard and our lifestyle. The pricing was so reasonable it was an easy decision to go with the above ground option sunk below ground.

My neighbors were all impressed with how quickly it all came together and how beautiful my yard turned out. The pool is wonderful and easy to care for. I am sure I will enjoy this pool for many years to come!

I am happy to have anyone interested call me for a reference on my Crown Pools experience. I’m sure sold on Crown!!

Thanks again for everything,

Dennis H.

I have thoroughly enjoyed the pool. It looks very nice and is very relaxing. I would recommend your pools to anyone.

Sean and Mary Ann

We are so pleased with Crown Pools! From the time we walked in your store, had our very thorough consultation, ordered, and had the pool completely installed was less than a week!

The staff was extremely knowledgeable and helpful – and the installers were amazing! This has been one of the most gratifying experiences we have ever had and we would highly recommend Crown Pools to anyone looking for satisfaction in owning a pool!