I brought in my pool cleaner for repair and was accidently discarded by mistake. Josh at Crown Pools immediately engaged management and replaced it with a brand new cleaner in the box. Crown has earned my business for all my pool needs moving forward.
Great staff, product selection and service! Unique selection of products that address all of my pool supply needs with personalized support you won't get with the larger chains. I highly recommend them!
I had to replace my pool pump after it went out in October. I had purchased a new pump from Amazon, but once I started installing it found that the old connectors and several hoses would no longer work. Leslie Pools in Allen doesn’t carry what I needed so they referred me to Crown Pools who had exactly what I needed and they were very helpful. It’s now all hooked up and working properly.
Cade and Kate have always taken great care of me every time that I visited their store.
They are always honest and only offer what I am needing for my pool, without the added pressure like I felt from other pool stores.
I have been shopping at the Allen store for 5 years now, and I will not buy pool chemicals from anywhere else. A++