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FAQ’s

Pool Construction, Service & Maintenance Frequently Asked Questions for Dallas, Allen & DeSoto

Crown Pools answers some of the most popular questions asked by customers about pool construction, service and maintenance. Please click on the question to reveal the answer and re-click the question to hide.
I need directions to one of your locations...

Follow this link to our store locator, for directions to the Crown Pools nearest to your location.

How much do your custom in-ground gunite pools cost?
Many variables can affect the overall cost of a custom pool. Use the form on this page to tell us about your project and request a free estimate, no strings attached!
Are any of your pools or chemicals on sale?
We do occasionally offer special prices and promotions to our customers. If you would like us to notify you by e-mail of our special promotions, join our mailing list, using the form on the left side of this page.
Do you offer financing?
Yes, just click on this link to learn more and apply online. You can also reach out to any of our locations and we’ll be more than happy to help you find a way to own the pool of your dreams today!
Do you guarantee what you sell?

Even products from the best manufacturers will occasionally have defects. When you buy from Crown Pools, you’ll have the confidence that, yes, we stand behind what we sell. Your satisfaction is important to us, both today and for the years that you enjoy our pools. Our Returns Policy

What type of warranty is offered on inground gunite pools?
The structure of the pool is warranted to the original buyer for the life of the pool.
Are your pools salt water system compatible?

Our Custom Gunite Pools are compatible with salt water chlorination systems. As for our Above Ground and In Ground Stealth pools, they are not compatible based on Manufacturer Warranties. Because these pools rely on Galvanized Steel for structural integrity, it is probable that salt could prematurely corrode the Galvanized Steel structure.

What is the brown and yellow staining on my pool steps and wall. How do I fix it?
Brown and yellow stains can be attributed to minerals falling out of saturation on to the pool surface and creating a chemical bond. Their are several varieties of stain removers available on the market to use. One of the options is Ascorbic acid based removers. One way to determine if ascorbic acid will work is to take lemon slice and apply it to the affected area by scrubbing the lemon over the stain. If the stain lightens or goes away, you have determined that ascorbic acid based removers will work.

If the stains feel “slimy” , they may be algae that has embedded itself in the pore of the plaster, in which case a heavy shock treatment and the right algaecide added to the pool should remedy the problem.

Do you just install pools, in the Dallas areas? Do you install in the Weatherford area?

We can install Above-ground and Inground Stealth pools anywhere in Texas and Oklahoma.

Do you install in the Fort Worth area?

We install Above-ground and Inground Stealth pools in the Fort Worth area.

How long does it take to build and install an in ground pool?

Typically, from the time the contract is signed to filling the pool with water is 8 weeks. Two of the eight weeks is typically what it takes to get the permits approved. Many variables can either lengthen this period or in some cases shorten the time it takes to construct the pool.

Do you have an above ground pool with a deep end option?
Yes, the Doughboy brand above-ground pool has the option of having up to a 7ft. deep end.
What is your returns policy for cleaners, equipment and supplies?

At Crown Pools, we want you to feel confident about every purchase you make in our stores. Follow this link for our return policy guidelines. Our Returns Policy

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